Effective date: April 4, 2026
This policy applies to Deadline Monitor and the related pages, forms, reminder workflows, contract-upload tools, billing features, team features, public/client-facing timeline links, and support channels made available through the platform.
We may collect and store information such as your name, email address, password hash, phone number, brokerage name, website, account role, workspace role, and account preferences.
We collect information you enter or generate in connection with transactions, including property addresses, dates, deadlines, notes, reminder settings, public timeline settings, task/checklist activity, and related workflow updates.
If you upload purchase contracts, riders, addenda, or other PDF files, we process those files to help identify dates and terms for review. Those files may contain names, addresses, deal terms, signatures, and other information present in the documents you upload. We may store extracted fields, evidence snippets, confidence or validation metadata, user overrides, and operational logs related to the extraction workflow. Uploaded files may also be handled temporarily during processing.
Payments are processed through Stripe. Deadline Monitor does not store full payment card numbers. We may receive and store plan selections, subscription status, invoice references, payment event identifiers, customer identifiers, transaction credits, and related billing records tied to your account or workspace.
We may store email delivery records, reminder events, verification events, password-reset events, support requests, and troubleshooting information when the platform sends service emails or when you contact us.
We may collect information such as IP address, browser type, request logs, session metadata, device information, and feature-usage information needed to secure, maintain, and improve the service.
We do not sell your personal information. We may share information with service providers that help operate Deadline Monitor, subject to their own terms and privacy practices. Those providers may include:
We may also share information when reasonably necessary to comply with law, enforce platform rights, protect users or the service, investigate abuse, or complete a business transfer such as a merger, acquisition, financing, or asset sale.
If you enable a client-facing public timeline link, information you choose to expose through that feature may be viewable by anyone who has the link. You are responsible for deciding when to enable that feature and what information is appropriate to share.
Deadline Monitor may use analytics tools, such as Google Analytics, on public pages of the site to understand traffic, page usage, and general engagement. Those tools may use cookies or similar technologies to collect information about browser activity, device information, and page interactions.
You can control cookies through your browser settings and, where available, through the site's cookie preferences control. Blocking certain cookies may affect how some parts of the site function.
We retain information for as long as reasonably necessary to operate the service, maintain account records, support legitimate business needs, comply with law, resolve disputes, enforce agreements, and protect the platform. Specific retention periods may vary by data type, account status, and operational necessity. Temporary files related to PDF processing may be deleted on a shorter schedule than core timeline and account records.
You may update certain account information inside the platform. You may also contact Deadline Monitor regarding account questions, correction requests, or account-closure requests. Some records may still need to be retained for operational, billing, security, fraud-prevention, abuse-prevention, or legal reasons even after an account is closed.
Reminder emails and daily summary emails can be managed through transaction-level settings and reminder preferences inside the app.
Deadline Monitor is intended for business use by real estate professionals and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through the service, contact us so we can review and address the issue.
Deadline Monitor uses administrative, technical, and operational measures intended to protect information against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is perfectly secure, and no system can guarantee absolute security. Users should also protect their own credentials and maintain appropriate internal practices for handling transaction documents and client information.
Deadline Monitor and its service providers may process or store information in the United States or other jurisdictions where they operate. By using the service, you understand that your information may be transferred to and processed in those locations, subject to the protections and practices of the providers involved.
We may update this Privacy Policy from time to time to reflect changes to the service, legal requirements, infrastructure, or data practices. When we make material updates, we may update the effective date and post the revised version on this page.
If you have questions about this Privacy Policy or privacy-related requests concerning Deadline Monitor, contact hello@deadlinemonitor.com.